Responsible Gaming

Our Commitment to Your Wellbeing

At FairGo Casino Australia, we're committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.

Age Verification

You must be 18 years of age or older (or the legal age of majority in your state or territory) to use FairGo Casino Australia. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age to gamble, please do not use our services.

Warning Signs of Problem Gambling

If you experience any of the following, you may have a gambling problem:

  • Spending more time or money gambling than intended
  • Chasing losses by gambling more to recover money lost
  • Hiding your gambling activity from friends or family
  • Gambling to escape problems, stress, or negative emotions
  • Neglecting work, school, or family responsibilities due to gambling
  • Borrowing money to gamble or pay gambling debts
  • Feeling anxious, irritable, or restless when not gambling
  • Failed attempts to reduce or stop gambling
  • Lying to others about the extent of your gambling
  • Jeopardizing relationships, education, or career opportunities

If you recognise any of these signs in yourself or someone else, please seek help immediately.

Self-Help Tools & Responsible Gaming Features

FairGo Casino Australia provides several tools to help you maintain control:

  • Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
  • Loss Limits: Restrict the amount you're willing to lose in a set timeframe
  • Session Time Limits: Set automatic reminders or session duration limits
  • Reality Checks: Receive regular reminders about time spent and money wagered
  • Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
  • Account Cooling-Off Period: Take a break from gambling for a set period

Contact our customer support team to activate any of these tools, or adjust your existing settings at any time.

Support Organizations & Resources

If you or someone you know needs help with problem gambling, please reach out to one of these organisations:

Australia

  • Gambling Help Online – Free counselling and support service
    Website: www.gamblinghelponline.org.au
    Phone: 1800 858 858 (24/7, confidential)
  • Gambler's Help – Counselling and support across Victoria
    Phone: 1800 858 858

United Kingdom

North America

International

Take Action Today

If you think you have a gambling problem, help is available and recovery is possible.

Please don't hesitate to contact one of the support organisations listed above. They provide free, confidential, and judgment-free assistance. You can also speak with our customer support team about setting up self-exclusion or other protective measures on your account.

Your wellbeing is important to us. We're here to help you enjoy gaming responsibly.

This information is provided for educational purposes. If you are experiencing gambling-related harm, please seek professional help immediately from one of the organisations listed above.